FAQ + Policies

Hours of Operation

Tuesday to Friday: 10am – 5pm

Saturday and Sunday: CLOSED

Shipping Policy

We offer free shipping on all orders in the United States and United States Territories.

Return Policy

Due to the nature of our merchandise, returns on used merchandise are not able to be accepted. The only exception to this policy is if an item is defective. Defective items are handled on an individual basis. If the item is defective we may ask that you deal with the manufacturer directly. Returns and exchanges will be accepted on unused, unwashed merchandise. All sales are final on clearance and consignment items.

Rewards Program

For every dollar spent, you will earn 1 point. Once you reach 250 points, you will earn a $25 off voucher to use online or in store. See the bottom of the page to visit our rewards program.

General + Thank You

We thank you for visiting our online boutique. Here you will find many of the products that we carry in our physical store. We are rolling out the different departments in phases. Phase 1 includes diapers, diapering accessories, carriers, etc. Phase 2 will include the remainder of the items we carry in the boutique. With that said, if you want something that you know we carry but don’t find it in our online store, please contact us. We will be happy to send it to you.

With anything new, there are sure to be growing pains, mistakes, issues and other unforeseen occurrences. We don’t know what any of those things are today but we ask for your patience as we work through any future hiccups that may occur with the online store.

We also ask that if you see any errors, encounter any problems, have any questions or simply want to offer a suggestion, please let us know. We would love to hear from you. Feel free to email us at crunchyboutique17@gmail.com or telephone us at 682.323.5806.

To our cloth diapering parents, we have worked hard to include diapers for every budget. We have diapers at various price points. If you want something that you don’t see, please let us know that as well.

Lastly, we just want to say, “thank you!”

Thank you for visiting Crunchy Boutique and thank you for your support!

We appreciate you!